Shipping + Returns - Physical Products

All physical products offered through Iyanda El Designs proudly feature the authentic and original artwork of Tania Goma of TG ARTS, including both handmade creations and products fulfilled through trusted production partners such as Printify and affiliated providers.

As many items are made to order, individually created, or carefully prepared by hand, returns and exchanges are not supported for incorrect size selection, colour choice, or change-of-mind purchases.

In the event of a damaged product, manufacturing fault, or incorrect order, replacement or refund support may be available upon review of the issue and supporting photographs, provided contact is made within 30 days of delivery..


Delivery Times

Delivery times vary depending on the product type and destination.

Print-on-Demand & Fulfilled Products

Items fulfilled through our Printify production partners are made to order and may require additional production time before shipping. International orders can take up to 30 business days depending on location, customs, and seasonal demand.

Handmade & Original Items

Handmade products, original artwork, and custom pieces may require additional preparation time depending on the nature of the item. Estimated processing times will be provided where applicable.

Please allow additional time during holiday periods, major sales events, and seasonal peak shipping times.


Order Support & Product Issues

Print-on-Demand & Fulfilled Products

For items fulfilled through our Printify production partners, including apparel, mugs, and select printed goods, please visit the support page below for assistance with manufacturing issues, damaged deliveries, shipping concerns, or replacement requests.

Printify Order Support & Issue Reporting

 

Handmade & Original Items

For handmade products, original artwork, stationery, keepsakes, and custom pieces created directly by Mammas’ Lil’ Witch / Iyanda El Designs, please contact us via our Contact page for support regarding damage, order concerns, or product issues.

Handmade Order Support